Patient Rights

The staff of this health care facility recognizes you have rights while a patient receiving medical care. In return, there are responsibilities for certain behavior on your part as the patient. These rights and responsibilities include:

The Patient has the Right to:

  • Be treated with courtesy and respect, with appreciation of his/her individual dignity and with protection of his/her need for privacy.
  • A prompt and reasonable response to questions and requests.
  • Know who is providing medical services and who is responsible for his/her care.
  • Know what patient support services are available, including whether an interpreter is available if he/she does not speak English.
  • Know what rules and regulations apply to his conduct.
  • Be given by his/her health care provider his/her information concerning diagnosis, a planned course of treatment, alternatives, risks and prognosis.
  • Refuse treatment, except as otherwise provided by law.
  • Be given, upon request, full information and necessary counseling on the availability of known financial resources for his/her care.
  • Know, upon request and in advance of treatment, whether the health care provider or health care facility accepts the Medicare assignment rate.
  • Receive, upon request prior to treatment, a reasonable estimate of the charges for medical care.
  • Receive a copy of a reasonably clear and understandable itemized bill and, upon request, to have charges explained.
  • Impartial access to medical treatment or accommodation regardless of race, national origin, religion, physical disability or source of payment.
  • Treatment for any emergency condition that will deteriorate from failure to provide treatment.
  • Know if medical treatment is purposes of experimental research and to give his/her consent for refusal to participate in such experimental research.
  • Express concerns regarding any violation of patient rights.
  • Have the right to change primary or specialty physicians or dentists if other qualified physicians or dentists are available.

The Patient is Responsible for:

  • Providing to his/her health care provider, to the best of his/her knowledge, accurate and complete information about his/her present complaints, past illnesses, hospitalizations, medications and other matters relating to his/her health.
  • Reporting unexpected changes in his/her conditions to his/her health care provider.
  • Reporting to his/her health care provider whether he/she comprehends a contemplated course of action and what is expected of him/her.
  • Following the treatment plan recommended by his/her health care provider.
  • Keeping appointments.
  • His/her actions if he/she refuses treatment or does not follow the health provider’s instructions.
  • Assuring that the financial obligations of his/her health care are fulfilled as promptly as possible.
  • Following health care rules and regulations affecting patient care and conduct.